Shipping policy

Last updated: November 12, 2026

1. Shipping Areas and Costs

gzbzyjy delivers to addresses in the United States. Standard shipping is free on every U.S. order. International shipping is currently unavailable.

2. Processing Your Order

Once we confirm your order and receive payment, we typically prepare and dispatch it within 1–2 business days. The carrier’s transit time starts after dispatch and is counted separately from order processing.

Business days are Monday through Friday, excluding U.S. federal holidays.

3. Delivery Estimates

After dispatch, packages typically arrive within an estimated 5–10 business days. With processing included, we aim for delivery within 6–12 business days of order confirmation.

Delivery dates are estimates and cannot be guaranteed. Severe weather, holidays, carrier disruptions, and other unexpected events may delay delivery. If your order is significantly delayed, we will share the information we have and explain any options for resolving the delay that applicable law requires us to offer.

4. Where Orders Ship From

We ship orders from the address below.

gzbzyjy
40 Palatine #124
Irvine, CA 92612
United States

5. Shipment Notifications and Tracking

We send shipping updates to the email address you entered at checkout. When the carrier provides tracking, we include the tracking details in your shipment notification. The carrier’s first scan may take some time to appear.

6. Address Changes and Delivery Issues

Please verify your shipping address before ordering. If you spot an error, email hello@gzbzyjy.com promptly so we can see whether the address can still be updated before dispatch.

If your package seems to be lost, arrives damaged, or shows as delivered but you cannot locate it, send your order number to hello@gzbzyjy.com. We will investigate with the carrier and work toward a resolution based on the circumstances and applicable law. We will consider the carrier’s delivery status as part of our review and keep your claim open during the investigation.

7. Returns

You may request an eligible return within 30 calendar days of receiving your order. We pay the shipping costs for eligible returns. Please contact us before sending anything back so we can provide instructions and arrange return shipping at our expense.

Our Return and Refund Policy explains the return process and refund timing.